Refund & Cancellation Policy

Last Updated: 19/06/2026

At UPXGLOBAL, we strive to provide high-quality training, educational, career development, and professional services. This Refund and Cancellation Policy explains the conditions under which cancellations and refunds may be requested.

• Users may request cancellation within 24 hours of successful payment, provided that the training program has not commenced and no course materials, recordings, or access credentials have been provided.
• Once a learner has attended a live session, accessed course materials, received recordings, or used any service offered by UPXGLOBAL, cancellation requests will not be accepted.

Refunds may be considered under the following circumstances:

• Duplicate payment made by the customer.
• Payment deducted but service enrollment not completed due to a verified technical issue.
• Cancellation request submitted within the eligible cancellation period mentioned above.

No refund shall be provided if:

• The learner has attended any training session.
• Course materials, recordings, assignments, or resources have been shared.
• The service has already been initiated or delivered.
• The customer changes their mind after purchase.
• The customer fails to attend scheduled sessions.
• The customer is removed for violation of company policies or Terms & Conditions.

Approved refunds will be processed within 10 to 15 business days from the date of approval.

The actual credit timeline may vary depending on the customer's bank, card issuer, UPI provider, or payment gateway.

All approved refunds will be issued through the original payment method used during the transaction, wherever technically feasible.

If refund to the original payment source is not possible, UPXGLOBAL may process the refund through bank transfer after obtaining valid banking details from the customer.

Customers may submit cancellation or refund requests through the following channels:

Email: contact@upxglobal.info

Support Response Time: Within 2 business days

To process the request, customers should provide:

• Full Name
• Registered Email Address
• Transaction ID
• Payment Date
• Reason for Cancellation or Refund Request
• Invoice Number

UPXGLOBAL reserves the right to modify, update, or revise this Refund and Cancellation Policy at any time without prior notice. Updated versions will be published on this website and shall become effective immediately upon publication.

UPXGLOBAL

Email: contact@upxglobal.info

Website: https://upxglobal.info

UpXGlobal

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